How long does Shipping take?
Your order will be shipped with a DHL Express Worldwide 1-2 working day delivery service. Please note the delivery time frame begins on the day after we dispatch the item/s, and excludes non-metro areas. Please allow an extra 1-3 days for rural delivery.
If you have already ordered and looking to track your Shakti, please use the link below
Can I return my Shakti Mat if I don’t like it?
To provide all of our customers peace of mind, we offer a 60-day returns policy. While we recommend persevering with your Shakti Mat to access its benefits, if you find it’s really not for you we’ll refund the full cost of your Shakti product. Please note, we do not cover the cost of return postage.
Can I exchange my mat for a different one?
We want to ensure you are using the right Shakti Mat, and will happily exchange your mat if you find you ordered the wrong one. Contact us via email to arrange and exchange. Please note, we do not cover the cost of return postage.
When will my order be sent?
Your order will be processed and dispatched within 24 hour of ordering. Orders before 6 am will be dispatched the same day.