IMPORTANT TERMS & CONDITIONS

The Team Shakti referral program is operated by a Third Party App known as ReferralCandy. The restrictions within the program are agreed upon terms to protect both the businesses and the end consumer participating.

It is the responsibility of the participants to ensure they have educated themselves prior to participation. By participating, it is understood that you have taken on ownership of making yourself aware of the below conditions. Please ensure you have read, understood and accepted. 

Any misunderstanding during participation will not result in rewards being retrospectively added to accounts.

CONDITIONS TO GET A LINK 

Once you join our marketing campaign, you will receive an email shortly after from the Third Party App known as ReferralCandy providing you with your unique referral link connected to your name and email address.

We encourage you to share your unique link to friends and family to introduce them to Shakti Mats. Customers are permitted to share their unique link on their own social media pages to friends, family and followers. 

Referral links are not to be shared on ANY coupon aggregating sites. Posting to these pages will result in removal from the referral program. 

Our referral program is in place to introduce new customers to Shakti Mats.  As such, the purchases made by the following customers are not rewardable:

• Purchases made using your link by existing customers.
• Multiple purchases made by the same customer using your link. Only the first purchase is rewardable.
• Self-referrals i.e. Creating new accounts using multiple email addresses’. Exploiting our referral system for personal gain will result in being banned from the referral program and accounts deleted. 
• Shakti Mats are not under obligation to inform the participant their accounts have been deleted due to fraudulent behavior. 

When an eligible purchase has been made by your link, the purchase is monitored for 48 hours by the 3rd Party App and an email is sent to you letting you know you have a new referral.  Once the purchase has been checked under referral candy’s anti fraud measures, it will either be rewarded or unrewarded.

Referral links resulting in a coupon code can not be used in conjunction with any other coupon codes. One code applies to each sale. Ours like most online stores, only accepts ONE code per order. 

Codes generated by the Third Party App are classified as vouchers and therefore expire. We cannot reissue codes that you have accumulated and have not been redeemed, despite the amount you have gathered. We cannot reopen codes that have been held onto. To avoid disappointment, we suggest redeeming within the time frame you have been designated. 

Links and Discount Codes should only be used for personal purposes. Links should not be published or distributed on any forum or coupon/discount websites and shall only be given to known contacts.

USE OF THE DISCOUNT CODE BY THE REFERRED CONTACT

The Discount Code shall only be redeemed on the Shakti Mats website.

In no case may any of these Discount Codes be exchanged for the monetary value of the Discount Code.

In the event that the Referred Contact receives multiple Links, only one Link can be used per transaction.

RIGHT TO TERMINATION

Team Shakti can terminate the Referral Program or a person’s ability to participate at any time for any reason and without notice.

Team Shakti reserves the right to suspend accounts, cancel the Discount Code or refuse a transaction if we notice any activity we believe fraudulent, improper, or unlawful or if we have reason to assume you are in breach of these Referral Terms.

Team Shakti reserves the right to review and investigate all referral activities and to suspend accounts or modify referrals as deemed fair and appropriate.

CHANGES TO TERMS AND CONDITIONS

Team Shakti reserves the right to, at all times, amend these Referral Terms by publishing an amended version on the website.

What is a link?

A link is your unique sequence created via your email, to share with others. 

Rewarded- 

A rewarded referral is a successful referral following the guidelines above and MUST be a new customer, their FIRST purchase with Team Shakti and have undergone the 48 hour fraud detection process conducted by the Third Party App known as ReferralCandy.

Unrewarded - 

An Unrewarded referral has failed one or all of the above. Third Party App known as ReferralCandy will detect any fraudulent behaviour such as multiple purchases from the same IP address, same shipping address or any other behaviour deemed fraudulent. 

If you have any questions at all, please do not hesitate to reach out to our Customer Service team at contact@shaktimat.com